FAQ
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Frequently Asked Questions
We offer a variety of high-quality exterior doors, including unfinished fir wood slabs and customizable fiberglass doors. Our selection includes both modern and classic styles to fit different architectural needs.
Not all products include a manufacturer warranty. If a warranty is included, it will be clearly stated on the product page. For warranty claims, contacting the manufacturer directly is recommended.
No, unless clearly stated, we are not officially affiliated with or authorized by the brands we list. We are an independent reseller offering authentic products.
We accept returns under certain conditions. Please review our Return & Refund Policy for detailed eligibility, restocking fees, and return process.
Most of our listings are for slab doors unless specified otherwise. Product pages will mention whether the door is pre-hung or slab only.
Yes, we do provide discounts for large or contractor orders. Please reach out to our support team for pricing and availability.
Orders typically ship within 1–3 business days and delivery times vary based on your location. You’ll receive tracking information as soon as your order ships.
If your order arrives damaged, please contact us within 48 hours with photos and a description of the issue. We’ll work with you to resolve it quickly.
Installation hardware is not always included. Please refer to each product’s description for information about what’s included in the box.
Yes, once your order is processed and shipped, a tracking number will be emailed to you so you can follow its progress.